si6x Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how si6x ("si6x", "we", "our", "us") collects, uses, stores, and discloses personal information in connection with the si6x website, mobile site, and all associated services available at si6x.app ("Platform"). This Policy applies to all users of the si6x Platform, including registered account holders and visitors who browse without registering.

By accessing or using the si6x Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not use the si6x Platform.

si6x takes data privacy seriously and is committed to handling your personal information with care, transparency, and respect — particularly for our users based in Karachi, Lahore, Islamabad, and across Pakistan.

2. Information We Collect

si6x collects personal information in the following categories:

• Registration Data: Full name, date of birth, email address, mobile phone number (including +92 Pakistani numbers), and residential address provided at the time of account creation.
• Identity Verification Data: Copies of government-issued identification documents (CNIC, passport), utility bills or bank statements submitted as proof of address, and selfie photographs where biometric verification is applied.
• Payment Data: JazzCash account identifiers, Easypaisa wallet numbers, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), transaction reference numbers, and deposit/withdrawal records denominated in PKR. si6x does not store full card numbers or CVV codes.
• Usage Data: Betting history, game session records, login timestamps, IP addresses, device identifiers, operating system and browser type, and pages visited within the Platform.
• Communications Data: Records of support interactions, complaint submissions, and voluntary feedback provided by users.
• Responsible Gaming Data: Self-imposed limits, cooling-off elections, and self-exclusion records maintained for player protection purposes.

3. How We Use Your Information

si6x processes your personal data for the following purposes:

• To create and manage your si6x account and verify your identity;
• To process deposits and withdrawals in PKR via your chosen payment method;
• To provide access to betting markets, casino games, slots, and all other Platform features;
• To detect and prevent fraud, money laundering, and other prohibited activities;
• To enforce the si6x Terms & Conditions and platform rules;
• To operate responsible gaming tools including deposit limits and self-exclusion;
• To send transactional notifications (deposit confirmations, withdrawal updates, security alerts);
• To send promotional communications where you have opted in;
• To improve the Platform through aggregated, anonymised analytics;
• To comply with applicable legal and regulatory obligations.

si6x does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

si6x processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the si6x Platform and fulfil the account agreement with you;
• Legal obligation: Processing required to comply with anti-money laundering, identity verification, and responsible gaming regulations;
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of services, where those interests are not overridden by your privacy rights;
• Consent: Processing for optional marketing communications, where you have provided explicit opt-in consent.

5. Disclosure of Your Information

si6x does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your information in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and other payment partners receive the payment data strictly necessary to process your transactions;
• Identity verification providers: Third-party KYC and document verification services receive identity documents solely for verification purposes and are contractually prohibited from retaining or reusing that data;
• Game and content providers: Certified game studios providing casino and slot content may receive anonymised session identifiers for game integrity and fairness auditing purposes;
• Legal and regulatory authorities: si6x may disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law or valid legal process;
• Business successors: In the event of a merger, acquisition, or sale of substantially all of si6x's assets, user data may be transferred as part of that transaction, subject to equivalent privacy protections.

All third-party service providers engaged by si6x are bound by data processing agreements that restrict their use of your personal data to the specific purposes for which it was shared.

6. Data Retention

si6x retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Specifically:

• Account and transaction records: retained for a minimum of 5 years following account closure;
• Identity verification documents: retained for the same minimum 5-year period for compliance purposes;
• Responsible gaming records (self-exclusion, limits): retained for the duration of the applicable restriction period plus 2 years;
• Support and communications records: retained for 3 years from the date of the interaction.

Following the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your data subject to si6x's legal retention obligations — requests that conflict with a mandatory retention obligation cannot be fulfilled.

7. Cookies and Tracking Technologies

The si6x Platform uses the following types of cookies and similar technologies:

• Essential cookies: Required for the Platform to function — session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies: Remember your language preferences, display settings, and last-used payment method to improve your experience.
• Analytics cookies: Collect anonymised, aggregated data about how users navigate the Platform. This data is used exclusively to improve site performance and does not identify individual users.

si6x does not use third-party behavioural advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings; disabling essential cookies will impair Platform functionality.

8. Data Security

si6x implements a layered security architecture to protect your personal data, including:

• TLS 1.3 encryption for all data in transit between your device and si6x servers;
• AES-256 encryption for sensitive data stored at rest;
• Multi-factor authentication for administrative access to production systems;
• Regular penetration testing and vulnerability assessments by independent security firms;
• Strict access controls limiting employee access to personal data on a need-to-know basis.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your si6x account has been compromised, please contact us immediately at [email protected].

9. Your Rights

You have the following rights in relation to the personal data si6x holds about you:

• Access: Request a copy of the personal data si6x holds about you;
• Correction: Request correction of inaccurate or incomplete personal data;
• Deletion: Request deletion of your personal data, subject to legal retention obligations;
• Restriction: Request that si6x restrict processing of your data in certain circumstances;
• Objection: Object to processing based on legitimate interests;
• Portability: Request your data in a structured, machine-readable format where technically feasible;
• Withdrawal of consent: Withdraw consent for marketing communications at any time through your account settings.

To exercise any of these rights, submit a written request to [email protected]. si6x will acknowledge your request within 5 business days and provide a substantive response within 30 days. Identity verification may be required before processing certain requests.

10. Marketing Communications

Where you have opted in to receive promotional communications, si6x may send you information about new features, upcoming PSL betting markets, bonus offers, slot releases, and other Platform updates via email or SMS to your registered +92 mobile number. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your notification preferences in your si6x account settings or by contacting the support team.

Withdrawal of marketing consent does not affect your ability to use the si6x Platform or receive transactional messages related to your account activity.

11. Minors

The si6x Platform is strictly for users aged 18 and above. si6x does not knowingly collect or process personal data relating to individuals under the age of 18. Where si6x becomes aware that a minor has registered an account, that account will be immediately closed, all associated personal data will be deleted, and any deposited funds will be returned to the verified payment source. If you believe a minor has registered on si6x, please notify us at [email protected].

12. Changes to This Policy

si6x reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. For material changes, si6x will provide a notification in the account dashboard where practicable. Continued use of the si6x Platform following publication of any revision constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically.

13. Contact

For any privacy-related queries, data subject requests, or concerns, please contact the si6x data team. Email: [email protected]

si6x commits to responding to all privacy-related enquiries within 5 business days.